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Have you been unable to solve your problem or answer your questions using the online help?

E-mail support:
support@webdialogs.com

Telephone support:
Monday through Friday 8am to 6pm EST
Dial: 800-656-0306


Starting an Event

If you want to enter the Web conference without actually starting the event, use Rehearse the event.

Starting an event:

  1. In Today's and Upcoming Events, locate the event you want to start.
  2. Click the Start Now button. Start Now will be available for events scheduled that day. Future events can be started from the Events Summary page.

The Web conference launches and participants can join.

Note: Do not click Start Now until you are certain you want to start the actual event. Clicking Start Now initiates several processes, such as discontinuing all unsent e-mail reminders and enabling Thank-you for attending and Sorry you missed the event e-mails.

If you prematurely stop an event, you have the option of restarting the event.

Restarting a prematurely ended event:

  1. In the Event Summary page, locate the event you want to restart.
  2. Click Restart.




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